Yes, the customer service is great. Delivery was really quick. Looks just like the pictures. The materials are of decent quality. This sex doll is a really refined kind of woman. This doll is far superior to my last one, though I’m not sure if quality is improving across the board or just with this particular business. I have to admit that the doll I bought is even more stunning in real. I adore her. Playing with her amazing breasts and butt is great.